• henfredemars@infosec.pub
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    3 hours ago

    I had an ISP try to bill me for an unreturned modem five years ago.

    I kept the receipt because I expected them to be so incompetent. Good luck.

        • gamermanh@lemmy.dbzer0.com
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          1 hour ago

          I told my ISP explicitly not to provide one as I owned my own

          I was out of town when they set it up, guess what was installed

          It took a year of calls for the rental to be taken off my bill and they never took the hardware back. I have lots of everything they said (recorded calls and told them I was too since 2 party state)

          I love having 1 fucking Option!

        • kn33@lemmy.world
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          53 minutes ago

          With my ISP, it’s not an extra charge but included in the rest of the cost so it doesn’t cost me anything extra to use theirs and if/when it fails, I just have to ask for a replacement.

        • SpaceNoodle@lemmy.world
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          1 hour ago

          Sometimes. I use my own setup whenever possible. But that means I still have the equipment they delivered even though I never asked for it.

    • ImplyingImplications@lemmy.ca
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      3 hours ago

      I had an ISP do the same when I moved out of an apartment in 2016. I still get calls from a collection agency. The number is blocked but if I check my “blocked calls” log it’s been nearly every weekday for 8 years.

    • cm0002@lemmy.world
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      2 hours ago

      Was it Crapcast? I bet it was Crapcast, it sounds like a Crapcast thing to do lol