

@dominiquec@lemmy.world
@MemmingenFan923@feddit.org can confirm. My son bought a set that was missing on of the bags. Filled out a form and uploaded a picture of the box + what he had built so far and the remaining bags. 48 hours later, we had the missing bag and he was back to building.
So many other brands wouldn’t even respond to something like that. You’d have to take it back to where you bought it for a refund, buy another set and start the build again.
Lego customer service understands that their product is more than colored plastic.
@01011@monero.town So if I’ve illegally downloaded every paper and book published by Matthew Sag, Zahr K. Said, Jessica Silbey and Rebecca Tushnet and used that content to create an app that would output legal briefs in their voice saying whatever someone was willing to pay me to make it say, that is now legal? Or would that not qualify as “transformative” as shilling for $$$ is what lawyers have been doing for centuries?