Are you telling me that it is excusable for a company engaging over 400 people over many many years in a production of a videogame to not playtest their game and make players pay for testing it?
Dude, Early Access is okay if you are an indie games company with limited resources, NOT an AAA producer with infinite budget.
You done fucked up, OP, this diagram makes little sense
Right circle should be “having to go to work” and middle should be empty, as in “this space should not exist, what we doin here”