Depends on wether I want them to understand. If I just say we are the ISP for universities and other schools of higher education then they mostly go, “Ah okay”, but it seems like no one has any idea what that means. I feel like despite using them daily people don’t even know what a network is sometimes.
Kind of fair point for yourself.
However I expect more of a trained professional who has repeated firarms training. They should be sesitized to controlling their direction of fire even in an emergency.