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It doesn’t work on all systems, but you can try spamming the zero button. My bank has the most annoying robot assistant I’ve ever had to deal with, but I’ve learned if I hit the zero button everytime it asks me something after about 4-5 times it gives up and just transfers me to a person… I have had this work for other companies, but it’s hit or miss.
It’s so stupid too. All they offer to help with can be easily looked up online. I never waste my time calling some dreaded hotline unless it’s a special case.
Sounds like its working, then.
Ha, sure sounds like it. But you had to wait also before there were only answering machines. Hotlines have always been awful.